About UPCOZ

The company behind the brand

UPCOZ is the trading name used by UPCOZ PTY LTD for the website at upcoz.co. The company is registered in Australia with ABN 93621899634 and ACN 621 899 634, and operates from 101 Sheridan Street, CAIRNS QLD 4870. Wagering is conducted under a licence issued by the Office of Liquor and Gaming Regulation in Queensland, licence number 4597/2024/WB.

Why Queensland

Wagering in Australia is licensed state by state. Our licence is a Queensland licence, issued and supervised by the Office of Liquor and Gaming Regulation, which sits within the Queensland Government's Department responsible for liquor and gaming. That means Queensland law governs how we take bets, how we advertise, how we verify customers and how we handle complaints — and it means a Queensland regulator can audit us and act if we get it wrong.

Customers across Australia can hold an account, and the same rules apply wherever you live. Where a state or territory adds its own requirement — a particular tagline, a particular disclosure — we apply it.

How we have chosen to operate

• No inducements. There is no sign-up offer on this site, no referral reward and no bonus that requires you to deposit or bet. That is a deliberate position as much as a regulatory one.
• No betting on credit. Debit, PayID and BPAY only, and no bet accepted without cleared funds.
• No in-play betting. Markets close when the event starts.
• Pre-commitment first. A deposit limit is set before the first deposit, not offered afterwards.
• Prices in the open. The card is the interface. Nothing flashes, nothing counts down, nothing chases you around the site.

What we offer

Thoroughbred, greyhound and harness racing from Australian tracks, and fixed-odds markets on AFL, NRL, cricket, soccer, tennis and basketball. Racing is priced win and place; sport is priced head to head, line and totals. Settlement follows the official result declared by the controlling body, applied under our betting rules.

Integrity and race fields

Race-fields approvals

Australian racing authorities own and control the publication of race fields. An operator must hold an approval from each authority before it can publish those fields or take bets on them, and must pay race-fields fees that return money to the racing industry. UPCOZ Pty Ltd operates under race-fields approvals with the principal racing authorities whose product appears on this site, across thoroughbred, harness and greyhound codes, and pays the applicable fees.

Sports integrity agreements

Markets on a sporting competition are offered in line with that competition's integrity rules and information-sharing arrangements. In practice this means:

• we offer only market types the controlling body permits;
• we share betting data with the controlling body and with sports integrity authorities on request;
• we report betting that appears inconsistent with the ordinary market;
• we suspend or remove a market where an integrity concern is raised.

Prohibited bettors and inside information

Players, coaches, officials, staff and others connected with a competition are prohibited from betting on it under the rules of their own sport. We enforce those prohibitions where a controlling body notifies us, and a bet placed in breach of them is void. Our own employees, contractors and their immediate families are prohibited from holding an account with us.

Using non-public information for betting — a late scratching not yet published, an injury not yet announced, a team change known only inside the club — is prohibited by our terms and, in most Australian jurisdictions, by criminal law. Bets placed using inside information are void, winnings are withheld, and the matter is reported.

Suspicious betting

Our monitoring looks for unusual market movement, unusual stake patterns, correlated accounts and betting concentrated on minor outcomes. Where a pattern warrants it we suspend the market, review the accounts involved, and report to the controlling body, the Office of Liquor and Gaming Regulation and, where appropriate, a sports integrity authority or the police.

If you have information about match-fixing, race-fixing or corrupt conduct, tell us at support@upcoz.co, or report it directly to Sport Integrity Australia at sportintegrity.gov.au. Reports can be made anonymously.

Integrity arrangements are the reason a market can be suspended or a bet voided without warning. It is inconvenient, and it is also the mechanism that keeps the result of the event the only thing that decides your bet.

Talking to us

Our team answers enquiries seven days a week. Use the contact page for account matters, or write to the registered office above. Complaints follow a published process with defined time frames — see complaints and disputes.